Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Finance - General
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No, the area (of town) in which your account is located establishes the due date.Finance - General
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We now accept credit and debit card payments by telephone and through this website. Please see the Online Payments page for additional information. Debit cards are accepted for payments made at the Municipal Center (City Building).Finance - General
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Yes, this policy was established for your protection. It keep other people from having your utility services turned off.Finance - General
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Just download and complete the Budget Billing Request Form and mail or deliver to the City Building. If you have any questions, please contact our office at (270) 831-1200 and ask to speak to an account representative.Finance - General
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This policy was established for the protection of the customer. Other people will not be able to put utility services in your name.Finance - General
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Finance - General
Yes. Send in a check or money order payable to the City of Henderson for the amount of $30 to: City of Henderson P.O. Box 716 Henderson, KY 42419
Also include a self-addressed, stamped envelope.